About

General Questions

You will find answers to about our various construction work and constructor's service and more. Please feel
free to contact us if you don't get your question's answer in below.

Yes! We only sell 100% authentic products sourced directly from trusted manufacturers and licensed distributors. Every cartridge, pod, and vape device listed on ExoticCartsHub.com is verified and lab-tested for quality and safety.

Yes, we offer discreet, secure, and fast shipping across all states where vape-related products are legal. Please ensure that purchasing and receiving vape products is permitted in your local jurisdiction before placing an order.

Absolutely. All orders are shipped in plain, unmarked packaging for your privacy. Your product name or category will not appear on the outer label.

Orders are typically processed within 24–48 hours. Shipping time depends on your location, but most customers receive their order within 2–5 business days. You will receive tracking information once your order ships.

Yes, we have a 7-day return policy for unused and unopened items. If your product arrives damaged or defective, contact our support team within 48 hours of delivery for a quick resolution.

Yes, all our cartridges come from reputable brands like Muha Meds, Sluggers, Big Chief, and more, and are lab-tested for purity and safety. No additives, no shortcuts—only clean, potent oil.

No, you can check out as a guest. However, creating an account allows you to track orders, save your preferences, and access exclusive deals.

FAQ